Terms of Service:

Welcome to MARCUROS.

These Terms of Service govern your use of MARCUROS.com and purchases made through our website. By accessing our website or placing an order, you agree to these Terms.

If you do not agree with these Terms, please do not use our website.

MARCUROS LLC operates MARCUROS.com and sells handmade Moroccan home décor and related products to customers internationally.

1. Use of Our Website

You may use MARCUROS.com for lawful personal and commercial purposes in accordance with these Terms.

You may not:

  • Use the website for unlawful purposes.

  • Copy, reproduce, or commercially exploit our content without permission.

  • Attempt to interfere with the operation or security of the website.

  • Use our content, photographs, designs, branding, or product information without authorization.

  • Attempt to gain unauthorized access to our systems or accounts.

We reserve the right to restrict or terminate access to the website where reasonably necessary to protect our business, customers, or website.

2. Intellectual Property

All content on MARCUROS.com, including but not limited to:

  • Product photographs

  • Product designs

  • Brand name and logo

  • Text and descriptions

  • Graphics

  • Videos

  • Website design

is owned by or licensed to MARCUROS and is protected by applicable intellectual property laws.

You may not reproduce, modify, distribute, sell, or commercially use our content without our prior written permission.

3. Product Information

We make reasonable efforts to ensure that product descriptions, dimensions, materials, photographs, colors, and prices are accurate.

Because our products are handmade and may use natural materials, slight variations in:

  • Color

  • Texture

  • Grain

  • Pattern

  • Finish

  • Patina

may occur.

These variations are part of the handmade character of our products.

We reserve the right to correct errors, update product information, or modify product availability when necessary.

4. Orders & Purchases

When you place an order through MARCUROS.com, you are making an offer to purchase the selected products.

An order confirmation does not necessarily mean that the order has been finally accepted if there is an issue with:

  • Product availability

  • Pricing

  • Payment

  • Shipping information

  • Fraud or security concerns

  • Technical errors

If we are unable to fulfill an order, we will contact you and, where appropriate, provide a refund for amounts already paid.

5. Prices & Payments

All prices are displayed on the website at the time of purchase.

Prices, availability, and product information may change without prior notice, but changes will not normally affect an order that has already been accepted.

Payments are processed through the payment methods available at checkout.

You agree to provide accurate billing and payment information.

6. Custom & Made-to-Order Products

MARCUROS offers custom and made-to-order products.

These may include custom:

  • Dimensions

  • Colors

  • Finishes

  • Materials

  • Designs

  • Personalization

Once production has started, cancellation or return may not be available for custom or made-to-order products, except where required by applicable law.

Customers are encouraged to confirm all specifications before production begins.

7. Shipping & Delivery

MARCUROS ships internationally.

Processing times vary depending on the product and are communicated on the relevant product page.

Estimated shipping/transit time is generally 8–12 days after dispatch.

Delivery times may be affected by customs, carriers, weather, holidays, or circumstances outside our reasonable control.

USA Orders

Where applicable, USA orders are shipped using DDP (Delivered Duty Paid).

Other Countries

Orders shipped outside the USA may be sent under DDU (Delivered Duty Unpaid) conditions. Customers may therefore be responsible for applicable customs duties, taxes, or import charges.

For complete information, please see our Shipping Policy.

8. Returns, Replacements & Refunds

Our standard solution for eligible damaged, defective, or incorrect products is replacement.

Change-of-mind returns are not part of our standard return policy.

For complete information about returns, damaged products, replacements, cancellations, and refunds, please see our Refund & Returns Policy.

Nothing in these Terms is intended to remove or limit consumer rights that cannot legally be excluded in your country.

9. Third-Party Services & Links

Our website may use third-party services such as:

  • Payment providers

  • Shipping companies

  • Analytics services

  • Marketing platforms

  • Shopify and Shopify applications

We may also provide links to third-party websites.

MARCUROS is not responsible for the content, availability, or privacy practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and policies.

10. Website Availability

We make reasonable efforts to keep MARCUROS.com available and functioning properly.

However, we do not guarantee that the website will always be:

  • Available

  • Error-free

  • Uninterrupted

  • Free from technical issues

We may temporarily suspend or modify the website for maintenance, updates, security, or other operational reasons.

11. Limitation of Liability

To the extent permitted by applicable law, MARCUROS will not be responsible for indirect or consequential losses arising from your use of the website or products.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law, including mandatory consumer rights.

12. Force Majeure

MARCUROS will not be responsible for delays or failure to perform obligations caused by circumstances reasonably outside our control, including:

  • Natural disasters

  • War or civil unrest

  • Government restrictions

  • Customs delays

  • Carrier disruptions

  • Severe weather

  • Strikes

  • Major technical failures

We will make reasonable efforts to communicate significant delays and assist affected customers.

13. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, website, services, or legal requirements.

The updated version will be published on this page with a revised effective date.

Your continued use of the website after an update constitutes acceptance of the updated Terms to the extent permitted by law.

14. Governing Law

These Terms shall be interpreted in accordance with applicable law.

Where permitted by law, disputes may be subject to the jurisdiction specified by MARCUROS's applicable legal framework.

Nothing in this section is intended to prevent consumers from exercising mandatory rights or bringing claims in a jurisdiction where applicable consumer law allows them to do so.

15. Contact Us

If you have questions about these Terms of Service, please contact us:

MARCUROS LLC
Website: MARCUROS.com
Email: contact@marcuros.com

Effective Date: 20 SEP 2026